EMR Interoperability FAQs

What is new in the eHR Viewer?

  • EMR Visits tab
  • EMR Visit Summary data
  • Notification

What will users be able to do in the eHR Viewer?

  • Set up Notification Preferences
  • Set up a Patient List for Notifications
  • Receive Notifications in the eHR Viewer Task List

What is new in the Accuro EMR?

  • Ability to opt-in to send EMR visit data and receive notifications
  • Receive notifications in the Documents folder and Notifications folder in the EMR
  • Consume documents from notifications
  • Send EMR visit data to the provincial EHR
What is new in the Med Access EMR?

  • Ability to opt-in to send EMR visit data and receive notifications 
  • Receive notifications in the provider's My Task list 
  • Consume documents from notifications
  • Send EMR visit data to the provincial EHR

What are providers'/clinics' responsibilities when submitting data from the EMR to the provincial EHR?

  • Ensure charting is complete
  • Ensure posters and brochures are visible to patients in the clinic
  • Ensure patients have the opportunity to ask questions and/or be able to direct patients to the right location for more information on EMR Interoperability

In which point of care systems will EMR Interoperability be available?

EMR Interoperability features and functionalities are available in the eHR Viewer and the Accuro EMR.  For those using the Med Access EMR, availability is anticipated for mid 2023.

Are there any prerequisites to use the EMR Interoperability features and functionalities?

Yes, these include:

  • Must have an eHR Viewer account
  • If using an EMR, Launch-In-Context (LIC) must be enabled
For those using the Accuro EMR: 

How do providers opt-out of participating in EMR Interoperability?

Providers can opt-out from sending EMR data and receiving notifications at any time. Opting-out is achieved by updating their information in the EMR (Accuro or Med Access) and updating their preferences in the eHR Viewer. 

Who will have access to data that is shared from the EMR?

Data sent from the EMR will be made available in the eHR Viewer. Those with access to the eHR Viewer will be able to view data that has been sent from the EMR.

Where is EMR data located in the eHR Viewer?

Click on the "EMR Visits" tab in the eHR Viewer:

What notifications are available as part of EMR Interoperability?

NotificationSub Type Source
Community EMR Visit with Other Care Providersn/an/a
Acute Care Admissionn/an/a
Acute Care Dischargen/an/a
Patient DeathPresumed 
 Confirmed 
Medical Imaging ReportUltrasound 
 General Radiology 
 Computed Tomography 
 Magnetic Resonance 
 Positron Emission Tomography 
 Mammography 
 Nuclear Medicine 
 Fluroscopy 
 Angiography 
Consults / ReferralsConsultmModal
 LettermModal
 Infectious Disease LettermModal
 Medical GeneticsmModal
 ABCDP LettermModal
 ABCDP Feeding ClinicmModal
 ABCDP Spinal CordmModal
 ABCDP Team Assessment ReportmModal
 Spine PathwaymModal
 ED MD Assessment v2SCM Documents
 MD Consultation RequestSCM Documents
 Emergency Department Physician NotesSCM Documents
 SHA ED MD AssessmentSCM Documents
 ED – MD AssessmentSCM Documents / SCM Documents
 PHY – MD ConsultSCM Documents
 COVID-19 ATC NoteSCM Documents
 Virtual Care Progress NoteSCM Documents
 MD Consultant CommunicationSCM Documents
 SK Bleeding Disorder Treatment ProtocolSCM Documents
 Other ConsultationsSCA Documents
 New Patient ConsultsSCA Documents
Patient ProfileHistory & PhysicalmModal
 Outpatient ReportmModal
 Mental Health Advance Care PlanmModal
 OrthoticsmModal
 Infectious Disease OutpatientmModal
 Occupational TherapymModal
 Physical TherapymModal
 ABCDP Clinic NotemModal
 TB Prevention and Control SaskatchewanmModal
 Sleep Disorders ClinicmModal
Progress NotesInpatient Progress NotemModal
 ABCDP Speech, Language and Audiology Clinic NotemModal
 ABCDP Muscular Dystrophy Clinic ReportmModal
 Physical Medicine and Rehabilitation Clinic NotemModal
 Physical Medicine & Rehabilitation AdminmModal
 Physical Medicine & Rehabilitation Multiple Sclerosis Clinic NotemModal
 Geriatrics Evaluation and Management Clinic NotemModal
 PHY – MD AssessmentSCM Documents
 MD Admission NoteSCM Documents
 Urgent History and Physical/AdmissionSCA Documents
 Review/Follow-upSCA Documents
Operative / Procedure ReportsOperative/Procedure ReportmModal
 Vascular LabmModal
 Non-Invasive CardiologymModal
Discharge & TransferDischarge SummarymModal / SCA Documents
 PHY – MD Patient Discharge SummarySCM Documents
 MD Discharge Summary NoteSCM Documents
 Stroke Discharge DocumentSCM Documents
 Discharge from PhysicianSCA Documents
 Discharge from SpecialtySCA Documents
 Discharge from SCASCA Documents


What information will be sent from the EMR to the eHR Viewer?

What information will be sent from the EMR to the eHR Viewer?

Is there the ability to limit or not share EMR visit data so that it's not available in the eHR Viewer?

How quickly will EMR visit summary data be sent to the eHR Viewer?

EMR visit data in Accuro is eligible for export 24 hours after the visit took place and the export will only happen if the user is logged into the EMR. EMR visit data in Med Access is eligible for export during overnight processing the day the visit is signed off. 

Where are notifications located in Accuro?

In the Accuro EMR, it will be in the Notifications folder or Documents folder:

Where are notifications located in Med Access?

In the Med Access EMR notifications can be found in the provider's My Task list. 

Med Access Notification.jpg

Where are notifications located in eHR Viewer?

Upon log in, the menu on the left side of the screen includes a section titled "Notifications".  Under "Notifications", there will be a "Notifications Task List" option where all eHR Viewer notifications are sent.


How quickly will notifications be generated/sent?

The timing of notifications is dependent on when eHealth Saskatchewan receives the information. Once the data reaches eHealth Saskatchewan, then notifications are generated and sent.

Why do some notifications in the Accuro EMR show "No Patient" in the patient name field?

A notification will show "No Patient" when the patient referenced in the notification does not have a chart in the EMR (ie. is an unmatched patient). This most commonly happens when an EMR provider that has signed up to receive notifications is incorrectly recorded in a hospital ADT system as the family physician for that patient.

Why do some notifications in the Med Access EMR show "Unmatched Patient" in the patient name field?

A notification will show "Unmatched Patient" when the patient referenced in the notification does not have a chart in the EMR. This commonly happens when an EMR provider who has signed up to receive notifications is incorrectly recorded in a hospital ADT system as the family physician for the patient. 

What should providers/clinics do if they suspect notifications are missing in the EMR or in the eHR Viewer? 

Contact the eHealth Saskatchewan Service Desk: 1-888-316-7446

How are patients made aware of EMR Interoperability?

The clinic is required to have privacy posters and brochures visible to patients. The privacy posters and brochures will indicate what integrated services are available in the EMR. Providers are encouraged to share with their patients that they are participating in EMR Interoperability. If patients want more information about EMR Interoperability please refer them to the eHS website: ehealthsask.ca/services/EMR-Interoperability 

How do patients know who is receiving notifications on them?

Patients have the option to request this list via the eHealth Privacy Service at: privacyandaccess@ehealthsask.ca

How do patients request removal from a health care provider's notification list?

Patients have the option to talk with the provider to request the removal or contact the eHealth Privacy Service at: privacyandaccess@ehealthsask.ca

​Primary health care electronic medical records

Information stored in PHC EMRs